← Back

Privacy Policy

Effective Date: July 21, 2025
Last Updated: July 21, 2025

At Connection Lab: The Center for Human Engagement (“Connection Lab,” “we,” “our,” “us”), your privacy and the protection of your personal information are critical priorities. This Privacy Policy explains how we collect, use, and protect your information when you use our website, app (“Checkin”), programs, workshops, and related services (“Services”).

We are committed to safeguarding participant identities and data to the fullest extent possible.

1. Your Privacy Matters

We collect only the information needed to deliver and improve our Services.

• What we collect: Name, email, phone number, and data you provide when signing up, using our app, or participating in cohorts
• Why we collect it: To support cohort communications, send important notifications, and improve user experience

We do not sell or trade your personal information.

2. Communications & Notifications (A2P Compliance)

Connection Lab may send you SMS/MMS and email messages related to your participation (e.g., cohort updates, app notifications, workshop reminders).

• Message frequency may vary depending on your activity and settings.
• Message & Data Rates May Apply.
• You can adjust preferences or opt out at any time by:
  • Updating your settings in the app
  • Contacting info@connectionlaboratory.com

Carriers are not liable for delayed or undelivered messages.

3. Sharing of Information

We may share data only with trusted third‑party providers (e.g., hosting, analytics, communication tools) who meet strict privacy and security standards.

We do not sell or trade your personal information.

4. Data Security

We use reasonable technical and organizational measures to protect your data. While no system can be completely secure, we:

• Vet vendors carefully
• Follow best practices to minimize risks of unauthorized access or disclosure

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Request data portability
• Limit or object to certain types of data processing
• Withdraw consent to data collection or processing (subject to legal or contractual obligations)

To exercise these rights, contact us at info@connectionlaboratory.com. We will respond within 30 days.

6. PIPEDA Compliance (Canadian Users)

For Canadian users, Connection Lab complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We:

• Collect, use, and disclose personal information only for reasonable and identified purposes
• Provide access to personal data on request
• Allow withdrawal of consent (subject to legal limits)

To exercise PIPEDA rights, email info@connectionlaboratory.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in‑app notifications. Please review this page regularly for the latest updates.

8. Contact Us

Connection Lab: The Center for Human Engagement
Email: info@connectionlaboratory.com
Phone: +1 646‑780‑9946